Compliance and surveillance

KYC solution incorporates a blend of technology, process, and people, combined with workflow, rule engines, data warehousing, and robust reporting capabilities. Our proprietary tool, Compliance Manager, utilizes a maker-checker workflow with an integrated data harvesting engine to enable better entity data collation and categorization.

Client onboarding service provides:

• A policy driven, risk-based approach across global markets
• Insight into the increasing convergence of regional regulatory and policy requirements
• Flexibility to build a combination of best available delivery mechanisms
• Ability to synchronize internal and external databases
• Effective client onboarding policy prototypes and best practices offered via benchmarking
• A link between internal departments and customer for effective account onboarding, via people and technology
• The capture of relevant risk parameters for assessment
• Verifiable entity-account relationships – principal or investment advisor/ indirect principal

Our delivery combines

• Domain expertise to design a client onboarding policy framework synchronizing regulatory, legal and business requirements
• Industry experience to re-engineer, automate and improve global client onboarding support functions
• Knowledge of banking operations to deploy proven governance and service standards
• The Quantazone policy framework to standardize policies with regulatory requirements and best practices

Capability coverage

• Perform initial assessment using available information to identify onboarding requirements
• Use public or third party data sources to collect, verify and store information across jurisdictions, customer types and risk classifications
• Review trade enabling documents to verify eligibility (capacity and authority)
• Collect missing information and documents from the customers or relationship managers
• Maintain consistency in information gathered; reduce/ eliminate exceptions
• Adverse news/ media screening for customers, beneficial owners, controllers, and key officials
• Perform EDD for high-risk customers
• Disable trading on accounts which do not satisfy the policy / regulatory requirements

Transaction monitoring systems for the global banking industry continually evolve in their ability to screen large volumes of data using built-in triggers with automated thresholds for detection of potentially abnormal activity. While all alerts must be reviewed and thoroughly investigated, not every alert requires a SAR (Suspicious Activity Report) to be filed.

Quantazone provides assistance to your FIU (Financial Intelligence Unit) and investigative teams. Our risk-based approach and data analytics tools support transaction investigation and reporting by turning data into actionable intelligence. Our service helps to decrease investigative instances of false positives thereby reducing the high cost of operations caused by increased alert volumes and fluctuations in resources.

• Tier 1 and Tier 2 transaction investigation – account and customer level transaction reviews
• Management of suspicious activity alerts, subpoenas, national security letters (NSL), unusual activity referrals from the regional AML sanctions units, and law enforcement requests
• Remediation of false positives and identification of true red flags
• Preparation of case investigation files for bona fide alerts
• Reporting – utilization of public and private databases for preparation of internal red flag reports and SAR production

The team will drive and assist with global efforts to strengthen Compliance Surveillance’s detection capabilities across trade and electronic communications surveillance through new scenario implementation and enhancements, employing advanced techniques (such as quantitative measurements and analytics).

• Reviewing and analyzing surveillance alerts and/or reports relating to firm, employee and client trading activity. Properly documenting the review and disposition of the exceptions as well as escalating matters appropriately.
• Gathering and analyzing trade data to assist in the Firms response to inquiries received from governmental and exchange regulatory bodies. Additionally, supporting the compliance group in evaluating surveillance results for potential problems, communicating surveillance findings to management in a clear and concise manner as well as interacting with legal and other compliance personnel.
• Responding to inquiries or requests from internal partners (e.g. ICRM Assurance, Internal Audit, Legal).
• Assisting with the design and implementation of new surveillances as well as the refinement of existing ones. Interacting with IT on the specific design and testing of new surveillances.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Conducting routine reviews and ad hoc reviews of employee e-communications (BBG Chats/IM Chats/Recorded calls)
• Analysis of e-communications to identify unusual activity and potential compliance issues
• Interfacing with relevant stakeholders to review and escalate potential compliance issues
• Assisting with analysis and implementation of new and enhanced surveillance reviews and processes

Today’s regulatory environment requires companies to quickly process customer requests, identify holdings and positions, assess and adjust risk levels, maximize operational efficiency and control, and optimize capital. Quantazone Markets’ reference data management solutions are trusted by our clients to deliver improved quality and annual efficiency gains at a competitive cost.

• Client Data Services: Customer account setup and maintenance, SSI setup and maintenance, off-boarding, and corporate changes
• Instrument Data Services: Instrument setup and maintenance, corporate actions, and pricing data maintenance
• Market Data Services: Vendor management, financial management, demand management, and data control
• Ancillary Services: Hierarchy management, contact management, control reporting, metrics and dashboards, data and analytics, remediation support, data outreach management, and project management support.