Table of Contents

Privacy Policy

The Internet is an amazing tool. It has the power to change the way we live, and we’re starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It’s important to Quantazone to help our customers retain their privacy when they take advantage of all the Internet has to offer.

We believe your business is no one else’s. Your privacy is important to you…and to us. So we’ll protect the information you share with us. To protect your privacy, Quantazone different principles in accordance with world-wide practices for customer privacy and data protection.

We won’t sell or give away your name, phone number, email address, credit card number or any other information to anyone.

We’ll use state-of-the-art security measures to protect your information from unauthorized users.

Notice

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally this information is requested when you create a Registration ID on the site or when you download free software, enter a contest, order e-mail newsletters or join a limited-access premium site. We use your Personal Information for four primary purposes:

  • To make the site easier for you to use by not having to enter information more than once.
  • To help you quickly find software, services or information.
  • To help us create content most relevant to you.
  • To alert you to services, special offers, updated information and other new services from Quantazone.
  • Consent

    If you choose not to register or provide personal information, you can still use most of www.quantazone.com. But you will not be able to access areas that require registration.

    If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding Quantazone programs, events, or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from Quantazone.

    Quantazone occasionally allows other companies to offer our registered customers information about their products and services, using postal mail only. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

    Access

    We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Center. There, you can:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers by postal mail.
  • Sign up for electronic newsletters about our services and products.
  • Register. Once you register, you won’t need to do it again. Wherever you go on www.quantazone.com, your information stays with you.
  • Security

    Quantazone has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

    We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available.

    In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50 in fraudulent credit card charges. If your bank does hold you liable for $50 or less, we’ll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from purchases made from us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

    Quantazone strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

    Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in any other country where Quantazone, its subsidiaries, affiliates or agents are located.

    You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others.

    Electronic Product Registration

    When you buy a new product or service, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

    What we do with the information you share

    When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the service(s) you subscribe at that time.

    For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission.

    Quantazone will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Quantazone or the site; (b) protect and defend the rights or property of Quantazone and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of Quantazone, its Web sites, or the public.

    Protected by the copyright laws by international treaties and India. IT IS ILLEGAL AND STRICTLY PROHIBITED TO DISTRIBUTE, PUBLISH, OFFER FOR SALE, LICENSE OR SUBLICENSE, GIVE OR DISCLOSE TO ANY OTHER PARTY, THIS PRODUCT IN HARD COPY OR DIGITAL FORM. ALL OFFENDERS WILL BE SUED IN A COURT OF LAW.

    Enforcement

    If for some reason you believe Quantazone has not adhered to these principles, please notify us by e-mail at [email protected], and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

    Terms and Conditions

    The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Quantazone Inc. and the terms “Visitor” ”User” refers to the users.

    This page states the Terms and Conditions under which you (Visitor) may visit this website (“www.quantazone.com“). Please read this page carefully. If you do not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. You should visit this page periodically to re-appraise yourself of the Terms and Conditions, because they are binding on all users of this Website.

    Use of Content

    All logos, brands, marks headings, labels, names, signatures, numerals, shapes or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under licence, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.

    You may not sell or modify the content of this Website or reproduce, display, publicly perform, distribute, or otherwise use the materials in any way for any public or commercial purpose without the respective organisation’s or entity’s written permission.

    Acceptable Website Use

    Security Rules

    Visitors are prohibited from violating or attempting to violate the security of the Web site, including, without limitation, (1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access, (2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation, (3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”, “mail bombing” or “crashing”, or (4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability. The business and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

    General Rules

    Visitors may not use the Web Site in order to transmit, distribute, store or destroy material (a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation, (b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or (c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.

    Indemnity

    The User unilaterally agree to indemnify and hold harmless, without objection, the Company, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of www.quantazone.com or their breach of the terms.

    Liability

    User agrees that neither the Company nor its group companies, directors, officers or employees shall be liable for any direct or/and indirect or/and incidental or/and special or/and consequential or/and exemplary damages, resulting from the use or/and the inability to use the service or/and for the cost of procurement of substitute goods or/and services or resulting from any goods or/and data or/and information or/and services purchased or/and obtained or/and messages received or/and transactions entered into through or/and from the service or/and resulting from unauthorized access to or/and alteration of user’s transmissions or/and data or/and arising from any other matter relating to the service, including but not limited to, damages for loss of profits or/and use or/and data or other intangible, even if Company has been advised of the possibility of such damages.

    User further agrees that Company shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct or/and indirect or/and incidental or/and special consequential or/and exemplary damages, whether such interruption or/and suspension or/and termination was justified or not, negligent or intentional, inadvertent or advertent.

    User agrees that the Company shall not be responsible or liable to users, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall the Company’s total liability to the User for all damages or/and losses or/and causes of action exceed the amount paid by the User to Company, if any, that is related to the cause of action.

    Disclaimer of Consequential Damages

    In no event shall the Company or any parties, organizations or entities associated with the corporate brand name us or otherwise, mentioned at this Website be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.

    Refund and Cancellation Policy

    Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services you purchase.

    In case of dissatisfaction from our services, clients have the liberty to cancel their projects. Our Policy for the cancellation and refund will be as follows:

    Cancellation Policy

    For Cancellations please contact us via the contact us link.

    Requests received later than 30 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

    No Refund Policy

    We will try our best to create the suitable design concepts for our clients. Refund will not be provided for any subscription. In case any client is not completely satisfied with our services we can only provide cancellation of subscription.

    Terms of Service

    Effective January 01, 2020

    As used in these terms of service(the “Agreement”), “Quantazone”, “Us” or “We” refers to Quantazone Inc. and its affiliates. “You” or “Customer” refers to the individual, the company, any agent, employee, servant or person authorized to act on your behalf who is taking any service from Quantazone. A “Prime Partner” is a customer which is decided by Quantazone based on the customer’s services taken from Quantazone. Any customer who is not a Prime Partner will be considered as a “Non-prime Partner”. A Prime Partner has additional benefits over the Non-prime.

    When you use our service(s), you signify your agreement to the terms and conditions contained in this Agreement.

    You agree that Quantazone may modify this agreement and the services it offers to you from time to time. You agree to be bound by any changes Quantazone may reasonably make to this Agreement when such changes are made. If You have purchased services from Quantazone, the terms and conditions of this Agreement shall continue in full force and effect as long as you take advantage of and use the services. By continuing to use the services after any revision to this Agreement or change in services, you agree to abide by and be bound by any such revisions or changes.

    Digital

    These terms of service are applicable to all the customers who are taking the Digital services (Inbound Marketing, Website Design) from Quantazone.

    Timesheets

    For any project, the total working hours in a month might vary slightly for some months, however, the total sum of working hours in the entire project will be precise as per the subscription.

    Cloud and Security

    The web hosting service and the security service for the web hosting must be managed by Quantazone in order to keep the smooth flow of Inbound Marketing. We’ll choose the recommended hosting plan for you based on your website/hosting usage. A customer can choose to upgrade the hosting plan as per their requirements. Quantazone will be managing the server’s uptime and security throughout the project.

    CRM Application

    The default CRM in the Inbound Marketing comes as a HubSpot free version and includes the HubSpot branding, however, the customer can opt for upgrading the plan. The prices of the upgraded plans can be seen on the official site of HubSpot CRM. There are some rare possibilities where the CRM service might face technical issues. This service is completely controlled by HubSpot and their hosting partner(s) and HubSpot takes care of the service uptime.

    Corporate Identity

    Creation of the Corporate Identity involves designing the Logo, Brochures, and other online used media files only. Quantazone will not provide any printing service, photography, videography or video editing service. The media files needed for the website shall be provided by you only and we do not take any responsibility for the media copyrights.

    Email Marketing

    For the Email Marketing purpose, the subscriber list or contacts to send email campaigns must be provided by you. The tool(s) used for email marketing can be HubSpot and/or Mailchimp, this depends on the most suitable tool(s) for the particular campaign. Initially, the number of email subscribers in a mailing list is limited to 2000 but the customer can opt for an upgrade and increase the subscribers limit. Quantazone will be providing the service of sending the emails and optimizing the emails to gain maximum open rates.

    The total number of emails sent each month under the Email Marketing will be solely decided by us based on the initial audit and subscribers’ behaviour.

    Project Duration

    The project duration will be based on your subscription duration. Quantazone will automatically terminate the project in case the customer fails to pay the subscription amount. The work reports of the Inbound Marketing project will be sent to the customer every quarter. However, a customer can find the live work details from the provided login portal.

    Technical Support

    A customer can avail the free technical support for the project by raising a ticket from the provided login portal only. The maximum response time from Quantazone will be 2 working days, however, in some cases, there might be a slight delay of 1 or 2 days.

    Website Media

    The media files including images, videos, GIFs, etc. which are to be uploaded on the website must be provided by you; and copyrighting these images is solely your responsibility. However, we’ll be designing logos and some design files for your website and we take the responsibility of these images in case of any copyright.

    Website Backup and restore

    The Digital team of Quantazone will be taking the complete responsibility of website backups while the website is being designed. Once the website design is complete and the project status changes to complete, we do not maintain any website backups and will not restore the website in case of data loss from the server. However, you can opt for Cloud Backup plan to manage the automatic website backups to keep your website data secure in case of data loss.

    Content writing

    Content writing for the website is not part of the website design process. If you want to have the content writing service, you need to opt for the Inbound marketing service.

    Cloud and Security

    These terms of service are applicable to all the customers who are taking any hosting, domain registration or email service from Quantazone.

    Hosting plans

    The hosting plans and hosting prices are subject to change and can change without any prior notice.

    Server Uptime

    The server’s uptime depends on the type of your hosting plan. The uptime is an estimated server uptime, however, this does not guarantee the server will always be up and running every time. In some cases, the uptime percentage might change but the overall uptime is close to the mentioned uptime.

    Security

    We do not take any responsibility for the security of the data stored on our servers in case it gets harmed by Virus or malware. You can use our Malware detector service to keep your data safe from virus and malware.

    Limitations

    There are some limitations of inode usage for the hosting. An inode is a data structure used to keep information about a file on your hosting account. The number of inodes indicates the number of files and folders you have. For Cloud Hosting it is 20,000-1,00,000 and for VPS hosting it is 2,00,000. We provide unmetered data usage for all hosting plans, however, your usage must meet the Acceptable Usage Policy guidelines.

    Email client software

    We do not provide any email client software configuration such as Outlook, Thunderbird, etc. It’s your responsibility to manage and use the email client software. We do not take any incident requests over our ticket support regarding the issues with Outlook, Thunderbird, or any other email client software.

    Gsuite

    The G Suite service is offered by Google LLC. We’ll only be configuring and managing your G Suite account on your behalf. You can read more about G Suite terms and conditions on their official website.

    Customer Support

    Prime Partners can avail support through telephone, live chat, and email while non-prime partners can avail free support through live chat and email only. The response time for Prime Partners is up to 4 hours and for Non-prime partners is up to 48 hours. The live chat support is available at quantazone.com/support and for email support, customers can send the email to their assigned support email.

    Credit Limit

    The default credit limit is available explicitly for Prime partners and this limit would be 20% of the order value. The credit limit allows the prime partners to avail the services without interruption for the next 30 days after the due date.