IT-CLOUD SUPPORT PRICING
IT-Cloud Support That Fits Your Needs
Get dependable technical support for your systems, users, devices, and day-to-day IT needs. Choose a flexible IT-Cloud Support plan that fits your business today.
Get dependable technical support for your systems, users, devices, and day-to-day IT needs. Choose a flexible IT-Cloud Support plan that fits your business today.
We provide ongoing IT and cloud support covering infrastructure, users, systems, security, backups, troubleshooting, and day-to-day technical requirements to keep business operations running smoothly.
We manage business devices, endpoint configurations, access controls, software, policies, and device-related requirements to maintain secure and properly managed IT environments across your organization.
We manage cloud infrastructure, servers, storage, configurations, and related environments to support reliable performance, efficient resource usage, scalability, and consistent day-to-day cloud operations.
We manage security controls, user access, identity management, endpoint protection, and related policies to help protect business systems, data, devices, and users from common security risks.
We maintain operating systems, business applications, software configurations, and related IT environments to address issues, support updates, and keep essential systems functioning reliably.
We configure and manage backup processes, policies, monitoring, and protected recovery points to help safeguard important business data and reduce the impact of unexpected data loss.
We monitor systems, infrastructure, devices, and cloud environments to identify performance issues, resource concerns, and operational gaps while supporting ongoing improvements across your IT environment.
We investigate technical issues, perform remote diagnostics, and coordinate incident resolution to address system, device, software, cloud, and access problems with minimal operational disruption.
We support data recovery and continuity requirements through recovery planning, restoration assistance, backup readiness, and safeguards designed to help businesses respond to unexpected disruptions.
Access experienced professionals aligned with your requirements.
Stay supported with responsive assistance.
Access the expertise you need without managing a in-house team.
Start with what you need today and easily scale your services.
Absolutely! You can upgrade your IT-Cloud Support plan whenever your business needs additional services, resources, or support. If you decide to downgrade, the updated plan can be applied from your next billing cycle. We’ll work with you to make the transition smooth and ensure your plan continues to match your requirements.
The IT & Cloud Support plan is available to businesses that need ongoing IT, cloud, security, backup, or technical support. It can support organizations that require regular assistance with their IT infrastructure, devices, cloud environments, business applications, security controls, data protection, or technical issues. Whether you need ongoing management or reliable technical assistance for specific operational requirements, the plan is designed to provide continued support based on your business needs and selected service scope.
We keep billing simple for IT-Cloud Support Plans. The Managed IT Ops, Managed Cloud Ops, and Cloud Backup plans are billed monthly with an annual commitment. Enterprise services are available on a custom quote basis, with applicable pricing and payment terms shared before you get started. Your proposal will clearly outline the applicable billing cycle, pricing, and payment terms before you get started.
No. The IT Cloud plans primarily cover the services, management, support, and expertise provided by the Quantazone team. Software licenses, subscriptions, and third-party platform costs are generally billed separately, including tools such as Google Workspace, Microsoft, Zoho, AutoCAD, Tally, and other business applications. We can help with license selection, configuration, management, renewals, and compliance, while making the applicable licensing costs clear upfront.
Your business data and systems are handled with care and appropriate security practices throughout the engagement. Access is provided only to the tools and information required for the agreed scope, with permissions managed accordingly. We also work with secure collaboration and access-management tools as part of our delivery process. For enterprise requirements, we’re happy to discuss additional security and access controls.
A Dedicated Account Manager is your go-to person at Quantazone. They help understand your requirements, coordinate with our delivery teams, keep communication organized, and make sure your priorities stay on track. Instead of managing multiple points of contact, you have someone who understands your engagement and helps keep everything moving smoothly.
We provide ongoing support to help keep your IT and cloud environment secure, reliable, and operational. Depending on your selected plan, support is available through Email, Live Chat, Remote Assistance, and other channels such as Phone or WhatsApp where applicable. Plans also include real-time troubleshooting, on-demand assistance, knowledge resources, incident escalation, and a dedicated IT account manager, with support scope and response times varying by plan.
Yes! Our IT and cloud teams work remotely and use structured communication, support, and collaboration workflows to manage requests, troubleshooting, configurations, and ongoing operations. For technical assistance, tools such as Zoho Assist allow our team to securely connect to supported devices with your permission for remote diagnostics and troubleshooting. This makes it easier to resolve issues, provide assistance, and manage IT requirements without requiring an on-site visit.
Zoho Assist is a remote support and access tool that allows our team to securely connect to your computer or supported device with your permission. It can be used for remote diagnostics, troubleshooting, system configuration, and technical assistance without requiring an on-site visit. This makes it especially useful for services under IT-Cloud Support plans, where issues need to be investigated or resolved remotely. It also helps our team provide faster, more convenient support when you need assistance.
No problem! If your requirements don’t fit neatly into our standard IT-Cloud Support plans, choose the Enterprise option and get in touch with our team. We’ll understand your goals, requirements, and expected scope before recommending the right solution. You can contact us or book a meeting to discuss your needs, and we’ll prepare a custom quote based on the engagement.